911inform — Emergency Communication & Smart Building Integration

Wiki Article

911inform is an emergency management platform offered through Sentry Security that creates a real-time communications bridge between building personnel and public safety agencies. It is categorized under Sentry's Smart Building product suite and is designed for deployment in complex, multi-occupancy environments where conventional 911 calls alone may be insufficient.

Overview

911inform provides enhanced real-time communications between building personnel and public safety. During an emergency call, public safety officials gain immediate access to an interactive map accompanied by an open chat dialogue, creating a two-way channel for more streamlined communication between the emergency caller and appropriate public safety personnel — and therefore, greater situational awareness. sentrysecurity

Capabilities for First Responders

The platform is specifically engineered to reduce the information gap that first responders face when entering an unfamiliar building. It enables responders to pinpoint the location of an emergency call's origin while simultaneously notifying appropriate parties, instantly access detailed interactive maps and visuals, instantly notify key on-site personnel, and control building security systems including doors, cameras, and alarms. sentrysecurity

Interactive Mapping

One of 911inform's defining features is its dynamic floor-plan mapping system. Each emergency notification presents an interactive map of a 911inform Connected Building, displaying the fastest route to the emergency — from the parking lot to the room number — through controlled doors. Public safety employees have access to live security cameras, door locking and unlocking controls, alarms, intercoms, tactical images, and tools. sentrysecurity

The platform also includes specialized operational modes: Battleship Mode places a grid over the floor plan to mark suspicious objects or staging areas, Tactical Mode gives responders a perimeter view, and Clear Building Mode assists in systematic evacuation management.

Connected Building Controls

911inform integrates with a building's existing infrastructure, including PBX phones, cameras, door controls, strobe lights, alarms, voice paging controls, and speakers. sentrysecurity The system also supports AED locations, chemical hazard markers, fire extinguisher positions, Drill Mode, and Safety Check functions — making it as useful for routine preparedness exercises as for active incidents.